I think it's destined that I never get to Northern Ireland.
Hubby and I booked a little weekend away with Paddywagon for a tour of the north. We woke up early on Saturday and headed down to the tourist office where we had arranged for the pick up and then we waited... and waited...and waited some more.
After 20 minutes of waiting, we gave them a call. They confirmed that they got our reservation, but decided to cancel ....WITHOUT CALLING US! WTH? They then said, "Oh sorry, but we can book you for a trip for the next day. We recommend you take that because we can't give a full refund." I don't understand. How is it possible that their website let us book, sent a confirmation then no one told us it was going to be canceled?
We asked to speak to the manager, but there was none available it being St. Patrick's day and all. So sad. We still haven't heard back from them whether we'll get our $ back. I'll be on the phone first thing on Tuesday. So silly!
Hubby and I booked a little weekend away with Paddywagon for a tour of the north. We woke up early on Saturday and headed down to the tourist office where we had arranged for the pick up and then we waited... and waited...and waited some more.
After 20 minutes of waiting, we gave them a call. They confirmed that they got our reservation, but decided to cancel ....WITHOUT CALLING US! WTH? They then said, "Oh sorry, but we can book you for a trip for the next day. We recommend you take that because we can't give a full refund." I don't understand. How is it possible that their website let us book, sent a confirmation then no one told us it was going to be canceled?
We asked to speak to the manager, but there was none available it being St. Patrick's day and all. So sad. We still haven't heard back from them whether we'll get our $ back. I'll be on the phone first thing on Tuesday. So silly!
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